Your privacy is highly valued. We implement strict security layers to safeguard all customer and transaction details.
When you purchase an e-bike, configure a lithium battery pack, or order solar components from EVStore, we collect personal details such as your name, billing address, shipping location, email address, phone number, and transaction selections.
We utilize collected info primarily to fulfill your orders, verify battery warranty registries, deliver packages via courier services, send order updates, answer technical inquiries, and occasionally inform you of store offers or promotional events.
We prioritize your transaction security. Credit/Debit card payments, bKash, and Nagad details are processed over secure SSL-encrypted third-party payment gateways (e.g. SSLCommerz). EVStore does not store or see your raw card numbers or wallet PIN codes on our servers.
We do not sell, rent, or trade your personal data to advertisers. Customer addresses and phone numbers are shared only with authorized logistics partners (like Pathao Courier or Steadfast) solely to ensure delivery of your purchased e-commerce items.
You hold the right to access, edit, or request deletion of your personal account details saved in our store database at any time. Simply contact our support desk or email support@evstorebd.com to complete account details updates.
